We want you to succeed with your career in fitness and will make every effort to support your studies. Upon taking a course with PT Skills you will be supported by our academy team. In return we ask you to give your studies full commitment to aim higher. To review our terms and conditions of course acceptance please download the terms below.

Terms & Conditions

This agreement is operated by PT Skills Academy Limited. Registered in England No. 10875179

Support: info@ptskills.co.uk


  1. This agreement is between you and PT Skills Academy Limited. This agreement commences once you have enrolled and accepted the enrolment process. You have 14 days including the enrolment day to cancel this agreement. To exercise this right you must inform PT Skills Academy by submitting a request form, available on page two of this document to info@ptskills.co.uk. If you choose to exercise this right PT Skills Academy will cancel your enrolment, you will receive a full reimbursement of all course fees. If you have attended scheduled course dates or accessed E-learning within the 14 day period, PT Skills Academy will reduce your refund by a pro rata amount equal to the number of days from your request for cancellation.
  2. You agree to advise PT Skills Academy promptly of any change to your agreement details that you provided upon enrolment.


  1. You are obligated to make every Direct Debit payment regardless of non-attendance or deferral, except where the cancellation terms below (or under the Principle Terms) are met.
  2. The Direct Debit Payment Amount for your chosen course is due to PT Skills Academy in full before certifications are awarded.
  3. You are unable to amend the date of your Direct Debit Payments.
  4. Resists: If you do not meet assessment criteria you will be required to re-sit your exams. There is no cost for re-sits 6 months from enrolment of your course. After 6 months re-sit fees will apply at £30.00 for theory assessments, £75.00 for practical assessments and £25.00 for case study assessments.
  5. If you fail to pay any amount due under this agreement or if any Direct Debit is returned unpaid for whatever reason, PT Skills Academy reserves the right to revoke all e-learning access and cease services to you.


  1. Except as provided by law, and in accordance with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, or under clauses 9 or 10 of these terms and conditions, no enrolment which has been accepted by PT Skills Academy may be cancelled by the customer except with the agreement in writing with PT Skills Academy and on terms that the customer’s deposit shall be forfeit and further that the customer shall indemnify PT Skills Academy in full against all loss (including loss of profit), costs (including costs of all resources, course attendance, registration and certification), damages, charges and expenses by PT Skills Academy as a result of cancellation.
  2. Within 14 days of enrolment: A refund in full paid to you by the same method of payment.
  3. After 14 days of enrolment: No refund is available and course fees are due in full.
  4. Breach: This agreement can be cancelled by PT Skills Academy if you are in breach of this agreement and academy policies.


  1. All course materials are supplied by PT Skills as part of this agreement, these include; all course manuals, e-learning access, registration fees, certification fees, theory exams, practical observations, and all re-sit attempts.
  2. Deferral: If your personal circumstance changes, preventing completion of your course, PT Skills will support you in deferring to a future course for completion within 12 months as detailed under clause 14.
  3. Your responsibility under this agreement includes adhering to course schedules and deadlines, failure to do so may result in your progression being delayed and transferred to a new course.
  4. From enrolment you have twelve months to complete your course, if you wish to continue, you will be required to enroll on a new course and re-pay the course fee in full


  1. You agree to comply with PT Skills Academy policies, PT Skills Academy may make reasonable changes to these policies and procedures at any time.
  2. PT Skills Academy may terminate this agreement with immediate effect on notice to you if you are in breach of the Academy Rules and Policies. In this event you will not be liable to pay any further Direct Debit Payments, provided such breach is not deemed by PT Skills Academy to have occurred primarily in order to qualify you for a refund.
  3. If PT Skills Academy take no action or let you off from any breach of this agreement or give you extra time to pay or comply, it will not stop PT Skills Academy enforcing the terms of this agreement strictly at a future date.
  4. PT Skills Academy will do our best to resolve any disputes over this agreement. If you wish to take court proceedings against PT Skills Academy you must do so within the United Kingdom. Relevant UK law will apply.
  5. If any part of this agreement is disallowed or found to be ineffective by any court or regulator, the other provisions shall continue to apply.

Please note: the cancellation form available on the download can only be used in specific circumstances and charges might apply (see clause 9).

Complaints Policy

From time to time learners and associated contractors, venues and individuals may raise a complaint in relation to our Academy activities.
Despite best intentions complaints may arise and this policy sets out our expectations as an academy on how we will address any raised complaint.

PT Skills Academy will:

• Treat all customer complaints as clear expression of dissatisfaction with our service, which calls for a response.
• Treat all complaints seriously whether it is made in person, by telephone, by letter, by fax, or by e-­‐mail.
• Deal with complaints promptly, politely and, where appropriate, informally (for example, by telephone).
• Respond in the right way – for example, with an explanation, or an apology where we have got things wrong or information on any action taken etc.
• Learn from complaints; use them to improve the quality of our services.
• Seek advice from our Awarding Body if the complaint requires us to do so
• Provide a clear and concise complaint procedure for all Academy members to follow and for customers to make informed decisions of how to raise a complaint if required.
• Work with our Awarding Body to review and monitor our learner and business policies
• Provide all learners opportunity to appeal pending the outcome of a raised complaint

Learner Appeals Policy


This policy is aimed at our customers, including learners, who are delivering/training/enrolled on or have taken a PT Skills Academy approved qualification or unit. It sets out the process they should follow when submitting appeals to PT Skills Academy and the process, which will be followed when responding to appeals.
It is also for use by PT Skills Academy staff to ensure that all appeals are dealt with in a consistent manner.

To Support Leaner Appeals PT Skills Academy will:

• Implement and provide clear concise and fair assessment procedures for all learners
• Provide a clear concise appeals procedure for learners studying with PT Skills Academy
• Provide all PT Skills teaching and assessment staff with adequate training to provide accurate assessment of learner portfolios, practical and theoretical examinations
• Consider all learners as individuals and provide opportunity for fair assessment relating to medical, learning, and other extenuating circumstances
• Treat all appeals as confidential and in accordance with our data protection policy
• Provide a thorough investigation process for dealing with malpractice and reassessment of learner results
• Provide all learners opportunity to appeal following investigation of a complaint
• Work with our Awarding Body to review and monitor our learner and business policies

PT Skills Academy responsibility

It is important that staff involved in the management, training or assessment and quality assurance of PT Skills Academy qualifications and learners are aware of the contents of the policy. In addition, centres must have internal appeal arrangements, which learners can access if they wish to appeal against a decision taken by a centre. If an individual wishes to appeal against a decision taken by a centre it must first of all go through the centre’s appeals process before bringing the matter to PT Skills Academy.

Review arrangements

PT Skills Academy will review the policy annually as part of our self-­‐evaluation arrangements and revise it as and when necessary in response to customer and learner feedback or requests from, or good practice guidance issued by, the regulatory authorities (eg to align with any appeals and complaints process established by the regulatory authorities such as Ofqual and our awarding body Active IQ)
To provide feedback please contact PT Skills Academy via the details provided at the end of this policy.


PT Skills Academy may charge a fee to cover the administrative and personnel costs involved in dealing with appeals as stated on the PT Skills Academy website. If the appeal is successful the fee will be refunded.

Equal Opportunities & Diversity Policy

PT Skills Academy recognises that driving high performance through the development of a diverse workforce is essential if we are to remain successful in a competitive industry. It is our role as an education provider to provide learning opportunities for all, irrespective of:

• Gender, including gender reassignment
• Marital or civil partnership status
• Having or not having dependants
• Religious belief or political opinion
• Race
• Disability
• Sexual orientation
• Age
• Unrelated criminal convictions

Discrimination in detail

Direct discrimination takes place when a person is treated less favourably than others in the same circumstances, for example due to sex, sexual orientation or race.
Indirect discrimination is defined in law as where a ‘an apparently neutral provision, criterion or practice’ would put people having for example a particular gender, at a particular disadvantage compared with others of another gender’. This is unless that provision can be objectively justified.
The concept of indirect discrimination exists within sex, race, sexual orientation and religion/belief. It’s not within the Disability Discrimination Act 1995.
Harassment is unwarranted behaviour that is objectionable to the recipient. It has many forms including physical contact, intimidation, bullying, threatening behaviour, derogatory references, and remarks, jokes that are found offensive or objectionable, displaying or distributing obscene or offensive materials and making assumptions about people.
We are opposed to all forms of unlawful and unfair discrimination. All learner applicants, employees and others who work for us will be treated fairly and will not be discriminated against on any of the above grounds. Decisions about recruitment and selection, promotion, training or any other benefit will be made objectively and without unlawful discrimination.
We believe this can be done through creating mutual understanding and through offering a professional working/ learning environment based on respect and celebrating differences between individuals, as well as utilizing their talent and experiences.
As an influential education service provider and employer, we must contribute to an inclusive and ensure that we create strong alliances and partners at all levels. We promote equality and diversity whenever possible to support all our communities in realising their full potential. To achieve this, we seek to work with all sectors, voluntary, public and private, to maximize and diversify our efforts.

These terms are often used interchangeably. Equality is about fairness. It underpins and is at the heart of all that we are and all that we do. Equality goes well beyond just equal opportunities. To tackle traditional disadvantage and exclusion we aim to embed equality across all aspects of our work. This includes a commitment to having services that are of equal value to everyone, and recognise that this might mean different services to suit diverse needs. The word ‘diversity’ means arrange of difference. We want to acknowledge and value this range of difference, whether in individuals, groups or in communities

We intend to promote equality and prevent discrimination through our roles as:

  • An employer and education service provider;

We will follow best practice in all equality areas and work to:

• Eliminate unlawful discrimination;
• Promote equality of opportunity;
• Eliminate bullying and harassment;
• Promote good relations between different groups in the community;
• Celebrate what we have in common and capitalise on our diversity; and recognise and take account of people’s differences.

PT Skills Academy will continually

• Assess new and existing strategies, policies, practices, procedures, programmes, projects, services and decisions.
• Monitor and review our work in order to be alerted to any unfairness.
• Learn from complaints.
• Encourage and support the development of innovative projects that promote equality of opportunity.
• Work with our communities to ensure that their needs are taken into account in any planning services/ new educational initiatives.
• Share good practice and joined-­‐up thinking with other agencies.
• Generate a greater understanding and trust with the different equality groups and communities.
• Treat everyone fairly and with respect.
• Ensure our human resources policies are fit-­‐for-­‐purpose and review them regularly.
• Act robustly to challenge and eliminate prejudice, bullying or harassment.
• Regularly review our workforce monitoring figures and take action where appropriate.
• Use a variety of different methods to attract and retain staff from all equality backgrounds.
• Comply with all equalities-­‐related employment legislation.
• Make reasonable adjustments for staff with particular needs.
• Train staff in equality and diversity issues to enable them to carry out their jobs in a way that reflects the ethos of the organisation.
• Encourage open, honest discussion about issues which support personal development and a learning culture.
• Continue to develop a workforce that is reflective of the diversity mix of the area.

Valuing our students

PT Skills Academy wants to provide an effective and world-­‐class learning and teaching environment for all our students, whatever their backgrounds.
In order to do this we will:

• Ensure our student policies are fit-­‐for-­‐purpose and review them regularly.
• Act robustly to challenge and eliminate prejudice, bullying or harassment.
• Support the Students’ Union and other representative forums.
• Regularly review our student monitoring figures and take action where appropriate.
• Use a variety of different methods to attract and retain students from all equality backgrounds.
• Comply with all equalities-­‐related legislation.
• Make reasonable adjustments for students with particular needs.
• Encourage open, honest discussion about issues, which support our student’s educational attainment and a learning culture.
• Continue to develop a student community that is reflective of the diversity mix of the area and beyond.

Reviewing the Policy

PT Skills Academy will continually review this policy to ensure commitment to equality of opportunity and diversity in accordance with our Awarding Body.

Implications of the Policy

PT Skills Academy will seek to ensure all learners, volunteers, staff, and individuals, do not practice unlawful and unfair acts of discrimination.

Our Safeguarding Policy

This policy applies to all staff, including senior managers, directors, contractors, volunteers, sessional workers, agency staff, students, or anyone working on behalf of PT Skills Academy.

  1. Definitions

For the purpose of this policy vulnerable groups are defined in summary as follows:

Children – any person under the age of 18 years

Vulnerable Adults – any person aged 18 or over, who:

  • Has needs for care and support (whether or not the local authority is meeting any of
  • those needs) and;
  • Is experiencing, or at risk of abuse or neglect; and
  • As a result of those care and support needs is unable to protect themselves from either
  • the risk of, or experience of abuse and neglect.

Legal Framework

This policy has been developed in accordance with the Safeguarding Vulnerable Groups Act 2006 (as amended by the Protection of Freedoms Act 2012).

  1. Purpose of this policy:
  • To protect children, young people, and vulnerable adults who receive PT Skills services.
  • To provide staff and volunteers with the over arching principles that guide our approach to safeguarding and child protection;

This policy should be read alongside our policies and procedures on:

  • Complaints and Appeals
  • Whistleblowing
  • Quality Assurance
  • GDPR
  1. Academy Commitments:

The welfare of vulnerable groups as paramount and believes that all children and vulnerable adults have the right to protection from abuse. Categories of abuse are set out in Annex B. In addition, our University

In order to safeguard vulnerable groups with whom we engage, PT Skills will:

  1. Implement a Safeguarding Code of Conduct for our Academy. This is set out In Annex C;
  2. Appointing a Designated Safeguarding Officer (DSO)
  3. Implement a procedure dealing with disclosures of abuse and reporting these disclosures, suspicions or allegations of abuse, or concerns about the welfare of a child or vulnerable adult. This is set out in Annex D
  4. Implement appropriate procedures for the recruitment and selection of staff and students for positions or activities which may entail contact with vulnerable groups.
  5. Implement appropriate procedures for the admission and support of under 18s to our vocational courses.
  6. Provide appropriate training, support and supervision for staff and students engaged with children and/or vulnerable adults.
  7. Appointing a Designated Safeguarding Officer (DSO) for children and young people for children and young people
  8. Recording and storing information professionally and securely, and sharing information with external agencies on a “need to know basis”
  9. Creating and maintaining an anti-bullying environment and ensuring we have a policy and procedure to help us deal effectively with any bullying that does arise
  10. Ensuring that we provide a safe physical environment for our children, young people, staff, and volunteers, by applying health and safety measures in accordance with the law and regulatory guidance
  11. Utilise a consent form signed by parent / guardian before confirming enrolment of under 18s. Once the student reaches the age of 18, these accepted terms will automatically be regarded as agreed by the student.

4. Vulnerability to radicalisation or extreme view points

PT Skills recognises its duty under the Counter-Terrorism Act 2015 to engage with the Prevent agenda and put reasonable measures in place to safeguard our students from indoctrination into any form of extreme ideology which may lead to the harm of self or others. Our Academy engages in the Prevent partnership in the City, as well as with the regional Prevent Co-ordinator for Further and Higher Education in the sector to ensure appropriate procedures, risk assessments and staff training are in place.

5. Responsibilities

5.1. Academy

Our responsibility is to develop policy, procedures, guidance and training to support appropriate staff and students in safeguarding the vulnerable groups with whom they engage. The Academy Manager is responsible for the strategic leadership of this policy, for its implementation and for its review and development.

5.2. Staff

Academy staff are responsible for ensuring that, through their behaviour, whether on or away from Academy premises, vulnerable groups are not placed at a risk of harm. This includes complying with the general expectations of behaviour set out in this policy (specifically the Safeguarding Code of Conduct set out in Annex C), any specific guidance issued by the Academy from time to time and the Academy Disclosure and Barring Service Policy and Guidelines where appropriate. In addition to ensuring that their own behaviour is consistent with safeguarding vulnerable groups, staff should report any concerns about possible abuse in accordance with this policy.

5.3. Students

Students of the Academy, who may come into contact with vulnerable groups on Academy premises or in connection with Academy training sites, must also ensure that their behaviour is compliant with this policy and associated guidance. This applies particularly to students on programmes to whom activity-specific guidance may be issued, and to students taking part in activities for children organised by the Academy. In addition to ensuring that their own behaviour is consistent with safeguarding vulnerable groups, students should report any concerns about possible abuse in accordance with this policy.

5.4. Contractors

Contractors must ensure that their behaviour towards vulnerable groups is at all times appropriate and does not breach any specific codes of conduct issued by the University from time to time. Contractors must ensure that their actions do not prejudice the health and safety of vulnerable groups or put them at risk of harm. Where the University lawfully requires them to do so, contractors must also comply with vetting requirements, including criminal record disclosures.

5.5. Nominated Officer

The Nominated Officer is responsible for the strategic leadership of our Academy’s safeguarding practice and for creating a network of Designated Safeguarding Officers (DSOs) who will implement this policy and related guidance. The Nominated Officer will ensure that appropriate policies and procedures are in place to ensure the safeguarding of vulnerable groups, ensure that DSOs have appropriate training and also create links with appropriate local safeguarding agencies. The name and contact details of the Nominated Officer are set out in Annex A.

5.6. Designated Safeguarding Officers (DSOs)

Designated Safeguarding Officers will be drawn from our Academy staff in the key areas of activity set out in Annex A and will have responsibility for the implementation of policy and procedure in their areas in relation to safeguarding. DSOs will report to the Nominated Officer for the purposes of safeguarding activity.

6. Reporting Concerns

Our University has a Nominated Officer and Designated Safeguarding Officers in place who act as key points of contact for reporting concerns regarding vulnerable groups.

Anyone who has concerns about a child or vulnerable adult’s safety should report these

immediately to the Nominated Officer or, in the event of their unavailability, to a Designated Safeguarding Officer. Contact details are set out in Annex A. The Nominated Officer or DSO will then invoke the reporting procedure as set out in Annex D.

It should be noted that our University’s reporting obligations will override any data protection obligations; thus, if our University has concerns regarding any child or vulnerable adult we reserve the right to make a report to the Disclosure and Barring Service or other agency that includes any necessary information regarding any student or staff member involved.

7. Working with External Agencies

PT Skills will not investigate concerns directly but rather will refer these concerns to relevant agencies in accordance with the reporting concerns procedures set out in Annex D.

PT Skills will work with relevant agencies to ensure that it provides a high standard of advice, guidance and training to its staff with responsibilities for safeguarding.

8. Review

This policy will be reviewed annually, periodically and if our Awarding Body require us to review our ways of working. The strategic leadership of this policy will be the responsibility of the Designated Safeguarding Officer (DSO) in Annex A of this policy.

Annex A – Key Activities and Contacts 

Contact Details

Designated Safeguarding Officer (DSO)
Paul Dunn
Academy Manager
0113 873 0124

Academy Activities;

  1. Vocational Training & Education
  2. Trainee Placements
  3. Enrolment of Under 18s

Annex B – Categories of Abuse


The national guidance set out in Working Together to Safeguard Children sets out four categories of abuse of children:


Neglect is the persistent failure to meet basic physical and psychological needs and is likely to result in the serious impairment health or development. This may involve factors such as providing inappropriate clothing, food, inappropriate attention, lack of supervision, lack of safety or exposure to undue cold or unnecessary risk of injury. It may also include neglect of basic emotional needs.

Physical Abuse

Physical abuse may involve hitting, shaking, throwing, poisoning, burning or scalding, drowning, suffocating, or otherwise causing physical harm, including by fabricating the symptoms of, or deliberately causing, ill health. This can also include giving alcohol to children, giving medication without permission, and intensity of training beyond the capacity of the individual.

Sexual Abuse

Sexual abuse involves forcing or enticing a child or young person to take part in sexual activities, whether or not the child is aware of what is happening. The activities may involve physical contact, including penetrative or non-penetrative acts. They may include exploitative, non-contact activities such as involving children in looking at pornographic material or watching sexual activities or encouraging children to behave in sexually inappropriate ways. For vulnerable adult’s sexual abuse may include rape and sexual assault or sexual acts/exploitation to which the vulnerable adult has not consented, could not consent or was pressured into consenting.

Emotional Abuse

Emotional Abuse is the persistent emotional ill treatment such as to cause severe and persistent adverse effects on development. It may involve conveying to that they are worthless or unloved, inadequate or valued only in so far as they meet the needs of another person. It may involve causing individuals to frequently feel frightened or in danger (shouting, threatening or taunting, constant criticism, bullying, or unrealistic pressure to perform), or exploitation, corruption or radicalisation.


Physical abuse

This includes assault, hitting, slapping, pushing, misuse of medication, restraint or inappropriate physical sanctions.

Domestic violence

This includes psychological, physical, sexual, financial, emotional abuse or so called ‘honour’ based violence.

Sexual abuse

This includes rape, indecent exposure, sexual harassment, inappropriate looking or touching, sexual teasing or innuendo, sexual photography, subjection to pornography or witnessing sexual acts, indecent exposure and sexual assault or sexual acts to which the adult has not consented or was pressured into consenting.

Psychological abuse

This includes emotional abuse, threats of harm or abandonment, deprivation of contact, humiliation, blaming, controlling, intimidation, coercion, harassment, verbal abuse, cyber bullying, isolation or unreasonable and unjustified withdrawal of services or supportive networks.

Financial or material abuse

This includes theft, fraud, internet scamming, coercion in relation to an adult’s financial affairs or arrangements, including in connection with wills, property, inheritance or financial transactions, or the misuse or misappropriation of property, possessions or benefits.

Modern slavery

This includes slavery, human trafficking, forced labour and domestic servitude. Traffickers and slave masters use whatever means they have at their disposal to coerce, deceive and force individuals into a life of abuse, servitude and inhumane treatment.

Discriminatory abuse

This includes harassment, slurs or similar treatment because of race, gender and gender identity, age, disability, sexual orientation or religion.

Organisational abuse

This includes neglect and poor care practice within an institution or specific care setting such as a hospital or care home, for example, or in relation to care provided in one’s own home. This may range from one off incidents to on-going ill-treatment. It can be through neglect or poor professional practice as a result of the structure, policies, processes and practices within an organisation.

Neglect and acts of omission

This includes ignoring medical, emotional or physical care needs, failure to provide access to appropriate health, care and support or educational services, the withholding of the necessities of life, such as medication, adequate nutrition and heating


This covers a wide range of behaviour neglecting to care for one’s personal hygiene, health or surroundings and includes behaviour such as hoarding.

Annex C – Safeguarding Code of Conduct

All staff and contractors are required to demonstrate exemplary behaviour in order to maintain high professional standards and act as role models. Such behaviour also has the advantage of protecting staff from allegations of misconduct. Similarly, students of our University and volunteers are expected to conduct and protect themselves properly and effectively when they are in the presence of children or vulnerable adults.

Good practice in this regard is demonstrated by:

  • treating all children and vulnerable adults equally and with respect and dignity
  • conducting yourself in a manner that sets a good example to vulnerable groups
  • trying to work in an open environment and avoiding being alone with a child or vulnerable adult
  • maintaining a safe and appropriate distance with children and vulnerable adults avoiding physical contact which, however well-intentioned, may be misinterpreted
  • never using physical force against a child or vulnerable adult, unless it constitutes reasonable restraint to protect her/him or another person or to protect property
  • never using physical punishment
  • keeping a written record of any incident or injury sustained by a child or vulnerable adult
  • referring any problems or concerns to the Nominated Officer
  • questioning any unknown adult who attempts to engage with a child or vulnerable adult on our Academy premises or in our approved training sites
  • never making sexually suggestive comments to a child or vulnerable adult even in fun
  • never allowing allegations made by a child or vulnerable adult to go unchallenged,
  • unrecorded or not acted upon
  • avoiding taking responsibility for tasks for which you are not trained or which a child or vulnerable adult can do for themselves

Annex D –Dealing with Disclosures of Abuse and Reporting Concerns

Dealing with Disclosure

If a child or vulnerable adult tells a member of staff (or a student or a volunteer) about possible abuse:

  • listen carefully and stay calm
  • make sure you have understood the matter under discussion, clarifying points if necessary
  • reassure the individual that by telling you, they have done the right thing
  • inform the individual that you must pass on the information now but only to those who need to know; inform them who you are going to tell
  • take a note of the main points of conversation including names, times, dates, etc, together with any injuries observed
  • report the conversation immediately to the Nominated Officer or a Designated Safeguarding Officer (listed in Annex A)

If a member of staff (or a student or a volunteer) has concerns or suspicions of abuse without having received a disclosure from an individual they should record their concerns as factually as possible and report these concerns to the Nominated Officer or a Designated Safeguarding Officer (listed in Annex A).

Reporting Concerns

The Designated Safeguarding Officer will report any concerns/suspicions/disclosures to the Nominated Officer.

The Nominated Officer is responsible for reporting concerns/suspicions/disclosures to the appropriate investigating agency and agree any further action which may be necessary. If it is agreed with the investigating agency that a formal referral should be made, this will be followed up in writing within 24 hours, using the agency’s pro forma where available.

In the event of the unavailability of the Nominated Officer a Designated Safeguarding Officer may report to the appropriate investigating agency.

The appropriate investigating agency will be, in the first instance, the local authority responsible for the area where the individual lives, or in the case of potential radicalisation the local PREVENT Officer. Local contact details are set out in Annex E. 

Dealing with Allegations of Abuse Against Academy Staff

Our Academy recognises that an allegation of abuse made against a member of staff may be made for a variety of reasons and that the facts of the allegation may or may not be true. It is imperative that those dealing with an allegation maintain an open mind and that investigations are thorough and not subject to delay.

A member of staff who receives an allegation about another member of staff should follow the guidelines above for dealing with disclosure. The Nominated Officer will then report the matter providing the written record of the conversation when the disclosure was made.

The Nominated Officer will make an initial assessment of the matter, consulting with the local authority designated officer (LADO). If this consultation results in a formal referral then the matter will be investigated by the appropriate local agency and our Academy shall hold in abeyance its own internal enquiries while the formal police or social services investigations proceed. To do otherwise may prejudice the investigation. Any internal enquiries shall comply with our Academy’s Staff Disciplinary Procedure.

The Nominated Officer will consult with the police or other investigating agency and shall inform the following parties of the investigation:

  • The individual who made the disclosure and their parent/guardian (if appropriate)
  • The member of staff against whom the allegation has been made
  • The Awarding Body

The Nominated Officer shall keep a written record of the action taken in connection with the allegation.

Suspension of the member of staff concerned may be considered at any stage of the investigation but should not be automatic. Prior to making the decision to suspend, the Academy Manager should interview the member of staff. This should take place with the approval of the appropriate investigating agency. Where a member of staff is suspended, the Academy Manager shall inform the Awarding Body, the parents/guardian of the individual who has made the allegations, on a “need to know” basis. Consideration shall be given to informing the individual who made the allegation. The suspension shall remain under review in accordance with our Academy’s Staff Disciplinary Procedure.

Following the outcome of the external agency investigation the Academy may instigate its Staff Disciplinary Procedure if appropriate. If a member of staff is dismissed or resigns before the disciplinary process is completed, she/he should be informed about our Academy’s duty to inform the Disclosure and Barring Service or other agency of any concerns.

Where an allegation has been made against a member of staff, the Nominated Officer shall, at the conclusion of the disciplinary process, consider whether there are any matters arising from it that could lead to the improvement of the Academy’s procedures and/or policies which should be drawn to the attention of the relevant local authority. Consideration shall also be given to the training needs of staff.

Dealing with Allegations of Abuse Against Academy Students

The provisions of Annex D of this policy shall also apply to students of our Academy. The relevant procedure shall be the Student appeals and complaints procedure. Students against whom allegations have been made will be advised to contact the Awarding Body for advice/representation. On the question of suspension, the Academy shall consider whether it is necessary to suspend the student from all or a specific set of our Academy activities (e.g. work placements).

Annex E – External Agencies

Social Work Services Duty and Advice Team

(for Nominated Officer and DSOs to report concerns)

Leeds – Children’s

Office Hours 0113 222 4403

Out of hours Emergency 0113 240 9536

Leeds – Adults 0113 222 4401

Bradford – Children’s

Office Hours 01274 437500

Out of hours Emergency   01274 431010

Bradford – Adults 01274 431077


Police (for urgent action if a child or vulnerable adult is at immediate risk from any form of abuse) 999

Prevent Leeds (for non-emergency referrals of suspicions of radicalisation)

DC Angela Eddison , Channel Co-ordinator  07900 050097


Health & Safety Policy Statement

At PT Skills, we consider your health, safety, and welfare to be of the highest priority. Health and Safety is an integral part of our business operations, teaching and assessment practices. We recognise and maintain the duties placed upon us by the Health and Safety etc. Act 1974 alongside other legislation and regulations. We understand that it is our duty where reasonably practicable to ensure the health, safety and welfare of our colleagues and any person who be affected by our business operations.

We understand that effective safe working practices contribute directly to our commercial success and has an equal level of importance to every business function we operate. We are a progressive business and committed to instill a positive health and safety culture by ensuring safe working and learning environments for our teams and learners, providing safe working systems to keep our people and learners safe at all times, and to ensure we meet our legal obligations are met.

We are also committed to the following principles:

  • We will monitor health and safety performance through regular reviews of our working practices as part of our performance improvement plan.
  • To ensure appropriate resources, both financial and physical, will be made available to support this policy statement.
  • To ensure all reasonably foreseeable hazards are identified with risks assessed, and suitable control measures implemented are regularly reviewed.
  • To ensure our teams are provided with sufficient information, training, and supervision to enable them to work, teach and assess safely and efficiently.
  • To listen and respond to feedback from our teams regarding health and safety matters which lead to their safety or that of others being compromised at PT Skills.


We will ensure this policy statement is updated, particularly as the business changes in nature and size, and as required by changes in legislation. This policy statement will be reviewed annually irrespective of the above principles to ensure its effectiveness

Created Date: September 14th 2019

Review Date: September 13th 2020